VistaFlow Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Company name
• Business address
• Account login information
• Company profile information
• Subscription and billing information
• Customer and client information you enter into VistaFlow
• Estimates, contracts, jobs, invoices, payments, notes, files, and related business records
• Feedback, support requests, reviews, and other communications you submit

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Device type
• Login activity
• Error information
• Basic application usage necessary to operate and improve VistaFlow

VistaFlow is designed to minimize unnecessary tracking. We do not intentionally track every click or action you take inside the platform.

2. Information About Your Customers

VistaFlow allows businesses to store information about their own customers and clients.

This information may include:

• Customer names
• Email addresses
• Phone numbers
• Service addresses
• Billing addresses
• Project information
• Estimates
• Contracts
• Invoices
• Payment records
• Notes and communications

The VistaFlow customer using the platform is responsible for ensuring that it has the legal right to collect, enter, and use its customers’ information.

VistaFlow processes this information only as necessary to provide the service.

3. Connected Email Accounts

VistaFlow may allow users to connect third-party email accounts, including Google Gmail or Google Workspace accounts, and potentially other supported providers.

When you connect an email account, VistaFlow may receive authorization tokens and limited account information necessary to perform the functions you authorize.

VistaFlow does not require or store your email account password.

If you authorize VistaFlow to send email through your connected account, VistaFlow may use that authorization to send customer-facing communications such as:

• Estimates
• Contracts
• Change orders
• Invoices
• Payment confirmations
• Customer reminders

VistaFlow does not access or copy your entire mailbox unless a specific feature expressly requires such access and you authorize it.

You may disconnect a connected email account through VistaFlow settings or through your email provider.

4. Google User Data

If you connect a Google account, VistaFlow’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

VistaFlow will only request Google permissions reasonably necessary to provide the features you choose to use.

VistaFlow does not sell Google user data.

VistaFlow does not use Google user data for advertising purposes.

5. How We Use Information

We may use information to:

• Create and manage user accounts
• Provide VistaFlow features
• Process subscriptions and payments
• Send estimates, contracts, invoices, and other authorized communications
• Provide customer support
• Maintain account security
• Diagnose errors and technical problems
• Improve the VistaFlow platform
• Process customer feedback
• Display customer reviews when permission has been granted
• Communicate important service or account information
• Prevent fraud, abuse, or unauthorized access
• Comply with applicable legal obligations

6. Analytics

VistaFlow may collect limited analytics related to the operation of the service.

These may include:

• Account signups
• Subscription plan selection
• Signup and onboarding completion
• Revenue and subscription metrics
• Limited error information necessary to diagnose major failures

VistaFlow does not intend to create detailed behavioral profiles of individual users for advertising purposes.

7. Payment Information

VistaFlow may use third-party payment processors such as Stripe.

Payment card information is processed directly by the payment processor and is not intended to be stored directly by VistaFlow.

Payment processors may collect and process information according to their own privacy policies.

8. Third-Party Services

VistaFlow may integrate with third-party services including:

• Google
• Microsoft
• Stripe
• Email providers
• Hosting providers
• Analytics or error-monitoring providers
• Other software integrations chosen by the user

These services may process information according to their own privacy policies and terms.

VistaFlow is not responsible for the independent privacy practices of third-party services.

9. Reviews and Testimonials

Users may voluntarily submit reviews or testimonials.

VistaFlow will not publicly display a review unless the user has granted permission for public use.

If permission is granted, VistaFlow may display information such as:

• Customer name
• Company name
• Job title
• Review text
• Star rating
• Company logo or image, if separately authorized

Private feedback and bug reports will not be treated as public testimonials.

10. How We Share Information

VistaFlow may share information with service providers only when reasonably necessary to operate the platform.

Examples include:

• Hosting providers
• Email providers
• Payment processors
• Authentication providers
• Technical infrastructure providers

We may also disclose information:

• If required by law
• In response to valid legal process
• To protect VistaFlow, our users, or others from fraud, abuse, or security threats
• As part of a merger, acquisition, financing, or sale of substantially all company assets

VistaFlow does not sell personal information to advertisers.

11. Data Security

VistaFlow uses reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no internet-based service or electronic storage system can guarantee absolute security.

Users are responsible for maintaining the security of their login credentials and connected accounts.

12. Data Retention

VistaFlow may retain account and business information for as long as:

• Your account is active
• The information is needed to provide the service
• Required for legal, accounting, security, or regulatory purposes

After account termination, certain information may remain in backups or records for a reasonable period.

13. Account and Data Deletion

Users may request account deletion by contacting:

[SUPPORT EMAIL]

We may retain limited information where required for legal, financial, fraud-prevention, or security purposes.

14. Children’s Privacy

VistaFlow is intended for business use and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

15. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access
• Request correction
• Request deletion
• Request a copy of certain information
• Restrict or object to certain processing

Requests may be sent to:

[PRIVACY EMAIL]

16. Changes to This Policy

We may update this Privacy Policy from time to time.

When material changes are made, we may update the effective date and provide notice where appropriate.

17. Contact Us

For questions regarding this Privacy Policy, contact:

VistaFlow

[LEGAL BUSINESS NAME]

[BUSINESS ADDRESS]

[SUPPORT/PRIVACY EMAIL]